Business Process Analyst - Finance Operations

Location US-NC-Raleigh
Posting date 4 weeks ago(2/22/2018 2:45 AM)
Job ID

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Corporate Financial Performance Management team within our Finance team is looking for a Business Process Analyst to join us in Raleigh, NC. In this role, you will provide support for business process improvement across financial planning and forecasting processes. You will provide methods, tools, and analysis for process management and improvement. We'll need you to contribute to the creation and documentation of future state business processes as well as the assessment and validation of current processes and gaps. You will model, design, and align processes with an organization's strategic goals, design and implement process architectures, as well as establish process measurement systems that align with organizational goals. You will support methods of facilitation and implementation of standardized processes across global planning and forecasting functions within Finance, Accounting, Operations, Sales, Human Resources, Marketing, IT, and Engineering.

Primary job responsibilities

  • Lead projects from inception through implementation delivering both hard and soft benefits
  • Provide analysis and develop business process diagrams and models to support process design or redesign initiatives
  • Bring expertise or identify subject matter experts in support of multifunctional efforts in process improvement, data capture and analysis, infrastructure support, tool ownership and compliance with procedures
  • Conduct interviews and facilitate meetings with business owners to derive and validate business process models and gaps
  • Using Business Process Modeling Notation, document current and future-state business processes at a suitably detailed level to derive required insight
  • Analyze and document dependencies between new and existing processes
  • Identify key business readiness considerations, activities, and deliverables to adopt changes resulting from business process or systems improvements
  • Monitor business readiness and adoption through process performance audits and reports
  • Partner with other teams at Red Hat to collaborate on issues and address improvement opportunities
  • Work with internal business units to capture requirements for system implementation, enhancements, and fixes

Required skills

  • Bachelor’s degree; master’s degree in business administration or computer information systems is preferred
  • Six Sigma green belt certification; black belt certification is preferred
  • 5+ years of experience in consultative business process design, change, and implementation
  • Solid business acumen; familiar with financial planning and forecasting processes and technologies
  • Curious and passionate about discovering how processes work
  • Good problem-solving and conflict-resolution skills
  • Ability to quickly learn and apply skills for business process diagram development and BPMN (modeling notation)
  • Comfortable with complexity and ambiguity
  • Experience working with multiple functional areas including finance, accounting, operations, and sales
  • Familiar with documenting business requirements using user story approach supporting agile development methodology
  • Good written and verbal communication skills; good presentation skills
  • Comfortable working in a global and multicultural work environment

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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