Learning and Development Facilitator

US-NC-Raleigh
1 month ago(12/19/2017 2:07 AM)
Job ID
59898
Category
Human Resources

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Americas Facilitation Delivery team is looking for a Learning and Development Facilitator to join us in Raleigh, NC. In this role, you will be responsible for the facilitation of our sales manager training programs, manager training programs, and other leadership and professional development skills programs. You’ll help build regional and local training capabilities with a focus on developing sustained behavior change that improves performance of managers, sales managers, and associates.

Primary job responsibilities

  • Facilitate learning via classroom instruction, virtual, and blended learning; incorporate a variety of presentation methods and applications to accommodate adult learning styles
  • Train associates using both off-the-shelf and custom content
  • Manage classroom environment and adapt instructional style for different audiences
  • Make recommendations to managers regarding participants' overall learning experience, including follow-up study materials
  • Ensure class content is delivered as designed and make specific recommendations to curriculum and portfolio managers to continually improve the global content and design
  • Support team initiatives and identify ways to enhance learning effectiveness
  • Contribute to the overall success of the Red Hat University team by identifying ways to continuously improve the learning process

Required skills

  • 3+ years of IT or tech industry experience
  • Management experience
  • Experience in developing leadership and coaching skills in managers
  • Fluent language skills in English; excellent written and verbal communication skills
  • 7+ years of professional adult classroom facilitation
  • Exceptional facilitation, presentation, and listening skills
  • Proven initiative and positive attitude; team-oriented, motivated, and highly enthusiastic
  • Ability to manage changing priorities, meet deadlines, and adapt to a changing business environment
  • Ability to train leadership courses; past experience with training technical and sales content is a plus
  • Willingness to travel up to 75%
  • Bachelor's degree in a relevant discipline like adult education, communications, or human resources
  • Master's degree is a plus


Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

 

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