Platform Owner - SFDC Direct Sales Tools

US-NC-Raleigh
2 months ago(11/10/2017 3:02 AM)
Job ID
59929
Category
Information Technology

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat IT Sales team is looking for a Platform Owner to join us in Raleigh, NC. In this role, you will provide platform ownership for the Direct Sales team’s implementation of Salesforce.com. You will work closely with business process owners to streamline new and existing processes and improve overall business efficiency of direct sales routes. Additional responsibilities include collaborating with business process owners to improve the use and capabilities of the system to support Red Hat's sales, marketing, and offering line efficiency and effectiveness. You will develop and communicate a vision for the usage of this platform and see your vision through to completion. This will be accomplished by successfully describing features, collaborating and communicating with the Technical Development Delivery team, reviewing work results, and tracking and forecasting progress.

Primary job responsibilities

  • Work closely with business process owners to improve platform efficiency and effectiveness
  • Communicate vision to the team and motivate them to support this vision
  • Communicate the business benefits of the entire offering and each individual feature
  • Conduct cross-regional conversations to achieve alignment on business requirements
  • Work with other product owners and IT leadership to ensure requests and design aligning with overall company direction
  • Manage global backlog of business enhancements, projects, and defects
  • Connect the business and development teams for build, design, test, and acceptance
  • Work with business systems analysts, process analysts, and business analysts to prepare stories for the development teams
  • Define releases and release and sprint goals; accept or reject developed user stories at the end of or during the sprint
  • Communicate the project within the organization, e.g., demo attendance and invites, forecasting, management reporting, and working with sponsors
  • Ensure ROI and business benefits are delivered
  • Stay current on new Salesforce.com releases and work with the readiness team to promote new functionalities

Required skills

  • Bachelor's degree; master's degree is a plus
  • 5+ years of experience in sales or sales-supporting roles
  • Extensive experience with Salesforce.com
  • Channel sales experience
  • Experience with agile methodology and in a product ownership role
  • Experience directing technology sales processes
  • Experience with change management
  • Excellent written and verbal communication skills
  • Good presentation skills
  • Excellent relationship building and problem-solving skills


Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

 

Interested in this job?

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed