Senior Data Analyst

Senior Data Analyst

Job ID 
Posting date 
Remote base 

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Products and Technologies (PnT) Operations Data and Analytics team is looking for a Senior Data Analyst to join us in Westford, MA. In this role, you will expand work with business stakeholders in Engineering and Business teams to develop reporting and analytics to monitor and measure the business.

Primary job responsibilities

  • Identify strategic business questions, key metrics, and useful insights
  • Lead efforts to gather and document requirements for the PnT team
  • Work with cross-functional teams and data owners to gather data as required to enable reporting and analysis needed by the PnT leaders
  • Work closely with shared services analytical counterparts in other functions in the company
  • Guide requirements for data collection and for data modeling with data engineers
  • Work within a team of data analysts and engineers
  • Support efforts defining and implementing the Product 360 Data and Infrastructure Program

Required skills

  • Bachelor's degree in business administration or a quantitative field; MBA is a plus
  • Solid relationship management skills
  • 5+ years of related professional experience
  • Advanced analytical skills, preferably with background in or familiarity with data science
  • Good spreadsheet skills with proven experience managing large data sets and performing analysis
  • Coachable and detail-oriented with initiative; diligent and focused on delivering results
  • Ability to develop and maintain good relations and communicate with people at all levels of the organization
  • Solid problem-solving skills
  • Ability to reconcile technical and business perspectives
  • Excellent written and verbal communication skills in English
  • Demonstrated customer service, interpersonal, and time management skills in a dynamic environment
  • Experience using data analysis tools like BusinessObjects (BOBJ) or SAS, Qlik or Tableau, Excel, Google Sheets and Data Studio, or Plotly
  • Knowledge of Python and Jupyter

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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