At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat IT Communications team is looking for a Senior Manager to join us in Raleigh, NC. In this role, you’ll be responsible for designing and operating the voice, video, chat, contact, and mail services for Red Hat IT. This will require you to have extensive experience with and knowledge of voice, video, contact center, mail, and chat strategy, roadmap, implementation, maintenance, and support. You will apply proven communication skills, problem-solving, know-how, and leadership abilities with a focus on service excellence. You’ll be expected to effectively manage and motivate a team of systems administrators and unified communications engineers, as well as external vendors and partners.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.