Global Program Manager, Renewals

Location US-NC-Raleigh
Posting date 3 weeks ago(1/29/2018 2:18 AM)
Job ID

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

As a Program Manager, you’ll coordinate projects across 5 regions and have the opportunity to evaluate our current project management methodologies. The Red Hat Sales Operations team is looking for a Program Manager for the Global Renewals Program to join us in Raleigh, NC. In this role, you’ll collaborate across various functions to effectively support global programs and projects. You will coordinate the program's sub-projects and manage interdependencies including oversight of any risks and issues arising. Change Management planning will also be a key part of your role to help guide adoption within Operations and across the wider business.

Primary job responsibilities

  • Lead global programs and projects
  • Guide the use of accepted project management methodologies and principles in all Sales Operations projects
  • Communicate, guide, and train the internal Operations teams on identified framework guiding adoption and clarity of purpose
  • Manage and lead projects from project to definition to closure
  • Monitor, measure, and report project progress making sure that all key stakeholders are kept informed
  • Identify and manage risks in all deliverables
  • Lead cross functional collaboration to deliver group solutions
  • Maintain project documentation, manage project communications and project roadmap
  • Support the alignment of projects to the Sales Operations Strategy and Sales Strategic Goals
  • Introduce and guide adoption of a resource planning platform to allow appropriate impact analysis and resource allocation
  • Work closely with regional and cross-functional teams to gather input, deliver against deliverables, and align where needed; serve as the global process owner where needed
  • Guide decision-making and support successful implementation

Required skills

  • Bachelor’s degree in business administration or a quantitative field; MBA is a plus
  • 5-7 years of related professional experience
  • 1-3 years of management experience
  • Experience in program managing large programs and projects
  • Formal training in project methodologies
  • Solid relationship management skills
  • Excellent written and verbal English communication skills
  • Demonstrated excellent customer service, interpersonal, and time management skills in a fast-paced environment

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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