1 month ago(12/18/2017 4:12 AM)
Job ID

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Use your interpersonal skills and professional appearance to make the first impression of our company for visitors, vendors, and customers coming into the office. The Red Hat Facilities team is looking for a Receptionist to join us in Westford, MA. In this role, you will interact continuously with associates, customers, vendors, and guests, serving as the first impression for our company. You will give directions and answer incoming telephone calls, and you'll manage the visitor log and customer-facing lobby areas. Your other responsibilities as a Receptionist will be diverse, ranging from restocking of office supplies or coordination of catering for on-site meetings and events, to broader cooperation with and support of other teams in the Westford office.

Primary job responsibilities

  • Serve as a front-line contact for associates and vendors regarding all local Global Workplace Solutions (GWS) issues (janitorial, coffee machines, handyman, etc.)
  • Partner with the office coordinator to complete tasks and projects related to the ongoing operation of the office
  • Assist with coordination of shipping and receiving of boxes and letters to and from the office    
  • Provide bookkeeping and accounting support for the local operation as necessary
  • Help update the local office intranet page  
  • Communicate all maintenance and repair issues    
  • Assist with all GWS initiatives for the local office, including global and regional programs as mandated by law or guidelines (e.g., Safety Warden Program, Ergonomics, Snack and Drink Program, ISAAC)
  • Support local physical security system and continuously follow health and safety at work and security guidelines

Required skills

  • Great customer service skills
  • Related facilities experience
  • Excellent written and verbal communication skills for interaction with associates, customers, and vendors
  • Ability to remain calm, patient, and understanding while handling multiple priorities
  • Professional business appearance and ability to make a good first impression
  • Attention to detail
  • Passion for collaboration with motivation to inspire and develop shared projects
  • Ability to work with little direct supervision
  • Teamwork skills with positive attitude toward challenges
  • Ability to find and use already available resources to help solve problems and complete tasks
  • Ability to use office applications

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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