Solutions Architect - SLED

Location US-FL-Remote
Posting date 1 week ago(3/12/2018 3:43 AM)
Job ID
Enterprise Solutions Architects
Remote base

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Use your understanding of business processes and IT problems at the enterprise level to support our public sector customers. The Red Hat Sales team is looking for a Solutions Architect to support the Southeast region. In this role, you will support our State and Local Government and Education (SLED) customers. You’ll serve as a top technical expert and use your business insight to present lT leadership in SLED agencies with a compelling business case for Red Hat’s solutions. You'll discover and analyze customer business and technical needs and collaborate with the Sales and technical delivery teams to help them invest wisely in the best solutions from across the Red Hat Enterprise Linux (RHEL), Red Hat Virtualization, and cloud solutions portfolio. As a Solutions Architect, you’ll need excellent communication skills, as you'll be a key part of the first major experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise and passion for open source.

Primary job responsibilities

  • Provide presales technical support for the development and implementation of complex solutions
  • Use your extensive solutions knowledge and technical expertise to prepare detailed specifications, deliver presentations, and demonstrate solutions to sales associates and customers
  • Present complex platform, virtualization, and cloud solutions to potential customers and design value-driven architectures, explaining the application and ROI of these technology solutions
  • Deliver compelling recommendations that result in the closing of new sales
  • Gain deep understanding of the federal civilian agency customer business and IT environments and collaborate with sales teams to assess the potential application of Red Hat’s solutions
  • Communicate value, progress, and status of sales opportunities to all stakeholders; share knowledge and findings to allow team members to learn from your successes and mistakes

Required skills

  • 5+ years of experience in sales engineering, consulting, IT architecture, or an equivalent position supporting enterprise accounts
  • 5+ years of experience with UNIX or Linux system administration, integration, or development
  • Excellent communication and presentation skills; record of developing relationships at engineering, commercial, and executive levels
  • Ability to interpret customer business problems and technical issues and effectively explain how a solution will align to their needs or requirements
  • Knowledge of enterprise solutions and architectures, e.g., cloud, big data, virtualization, storage, RDBMS or ERP (Oracle, SAP), middleware, clustering, and high availability
  • Willingness to travel
  • Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications are a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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