Change Management Consultant

Location US-NC-Raleigh
Posting date 1 week ago(2/12/2018 4:40 AM)
Job ID
Corporate Communications, Human Resources

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Provide change management advisory services and support for projects across Red Hat’s corporate functions. The Red Hat People (HR) team is looking for an experienced Change Management Consultant to join us in Raleigh, NC. In this role, you will work within the Change Management Practice team. You’ll partner closely with other members of the HR, IT, Finance, and other corporate functions, advising on change elements of multiple varying projects. You’ll need to be able to assess a project or business scenario for change impacts, identify stakeholders, and develop a stakeholder management and change plan for the duration of the project. You'll identify organizational and behavioral dependencies and risks and consult on more tactical communications and learning plans to support process, system, and organizational transformations. As a Change Management Consultant, you will have responsibility for an extended portfolio of customers and projects and you’ll work closely with project managers and project sponsors. You’ll be expected to successfully guide the development of the HR Change Management team’s approach and framework. You’ll need to have great communication skills, solid relationship skills, and ability to respond with agility to various shifts that any project may require.

Primary job responsibilities

  • Assess and analyze the project and organization to determine the level of organizational change, which could include technological, process, operating model, or organizational elements
  • Design and develop comprehensive change management plans, which could include elements of stakeholder management, business readiness, communications, learning, or adoption
  • Create and manage stakeholder management plans adapted to the project and organization
  • Mentor and advise project and organizational members on best practices of change and project management
  • Design and conduct readiness assessments, evaluate results, and share findings in a logical and easy-to-understand manner
  • Identify and design measures to track adoption, utilization, and proficiency of individual changes
  • Identify resistance and performance gaps and work to develop and implement corrective actions
  • Work with project teams to integrate change management activities into overall project plans
  • Identify, create, and advise on change sustainment plans and elements that can reinforce lasting change adoption
  • Assess and develop communications and learning requirements and approaches when a project requires changes in behavior or processes to support successful delivery

Required skills

  • Bachelor's degree from an accredited institution, ideally in industrial and organizational (I/O) psychology, business administration, or other disciplines relevant to business leadership and culture
  • 4-5 years of organizational change, process improvement, or operating model experience;
  • prior consulting experience in either an external or internal setting, delivering projects, and navigating customer-facing environments
  • Record of mentoring or teaching others to use organizational change methodologies
  • Ability to apply a structured change management approach and methodology for the people-side change caused by projects and change efforts
  • Ability to develop a change management strategy based on a situational awareness of changes and the groups impacted
  • Ability to identify potential people-side risks and anticipated points of resistance and develop specific plans to mitigate or address concerns
  • Ability to develop an actionable and targeted change management plan, including communications, sponsor, stakeholder management, learning, and adoption plans
  • Solid written and verbal communication and presentation skills
  • Ability to work on your own and manage multiple assignments
  • Solid problem-solving skills with the ability to exercise mature judgement
  • Demonstrated ability to manage ambiguity and apply problem-solving skills
  • Demonstrated ability to employ research and analytical thinking
  • Demonstrated abilities to work as part of a team and to lead
  • Prosci, Certified Change Management Professional (CCMP), Change Management Specialist (CMS), or other change or organizational certifications

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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