At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Help us tailor technical support for out customers while gaining an understanding of their IT infrastructures, internal processes, and business needs. The Red Hat Strategic Customer Engagement (SCE) team is looking for an experienced, enterprise-level Java software engineer to join us as a Technical Account Manager for middleware technologies in the Northeastern United States. In this role, you will provide architectural guidance and implementation advice to enterprise customers for the Red Hat JBoss Middleware portfolio of solutions and provide a high level of engagement that builds, maintains, and grows long-lasting customer loyalty. You will also help debug, quantify, and test issues escalated by customers for Red Hat middleware technologies and partner closely with associates from our development engineering, product management, and technical support teams to quickly resolve issues.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.