At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Content Services team is looking for a Senior Technical Writer to join our AMQ Product Documentation team in Raleigh, NC. In this role, you will be part of a team that promotes customer loyalty and success through content development and delivery. You will create and be responsible for customer-facing technical documentation that accompanies Red Hat’s offerings, which will be made available online through the Red Hat Customer Portal. You’ll define the scope of the projects, design quality tests, and deliver writing projects while maintaining a customer focus by participating in existing feedback programs and consistently developing your technical expertise. As a Senior Technical Writer, you’ll need to draw from your passion for both technology and communication. You’ll work closely with developers, engineers, field teams, support engineers, and other subject matter experts to create and edit content that helps our customers understand our offerings and find the best solutions for their needs.
The following are considered a plus:
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