Account Solutions Architect

Location US-PA-Remote
Posting date 5 days ago(3/14/2018 10:47 AM)
Job ID
Solution Architecture
Remote base
Remote Philadelphia

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Be the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. The Red Hat Sales team is looking for an experienced sales engineer or architect to join us as an Account Solutions Architect in the Philadelphia area, PA. In this role, you will discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help customers invest wisely in a portfolio of solutions spanning both traditional infrastructure and software-defined, cloud, and systems management, automation, application development, mobile, and storage technologies to best meet their business requirements. You'll need to have excellent communication and people skills, as you'll be a key part of the first major experience our customers have with Red Hat. As an Account Solutions Architect, you will also need to have a balance of technical expertise, passion for open source, and a thorough understanding of business processes. Successful applicants must reside in a state where Red Hat is registered to do business.

Primary job responsibilities

  • Collaborate with the sales and technical delivery teams to bring our customers the best solutions from across the Red Hat's cloud infrastructure solutions portfolio
  • Discover and analyze customer business and technical problems and suggest the appropriate Red
  • Hat's solutions that meet their needs
  • Provide presales technical support for the development and implementation of complex offerings and solutions
  • Use your deep knowledge of our offerings to provide technical expertise to sales associates and
  • customers through sales presentations and demonstrations of our offerings and prepare detailed specifications for our offerings
  • Follow standard practices and procedures in analyzing situations or data

Required skills

  • 5+ years of experience in sales engineering, consulting, IT architecture, or equivalent supporting
  • enterprise accounts
  • 5+ years of integration or development experience with Unix and Linux system administration
  • Excellent communication and presentation skills with a record of developing relationships at
  • engineering, commercial, and executive levels
  • Ability to interpret customer business problems and technical issues and effectively explain how a
  • solution will align to customer needs or requirements
  • Knowledge of enterprise solutions and architectures, e.g., cloud, big data, containers, virtualization,
  • automation, storage, RDBMS and enterprise resource planning (ERP) software like Oracle or SAP,
  • clustering, and high availability
  • Willingness to travel up to 50%
  • Experience with emerging technologies like Linux containers, container orchestration and
  • management, automation and configuration management, DevOps, continuous integration (CI) and continuous delivery (CD), and modern application frameworks is a big plus
  • Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware
  • Certified Professional (VCP), The Open Group Architecture Framework (TOGAF), or Information
  • Technology Infrastructure Library (ITIL) certifications are a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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