At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Come work for one of the fastest-growing enterprise software and services companies and the leader in open source software. Red Hat is looking for an Enterprise Cloud Support Engineer with a olid background in Platform as a Service (PaaS) technologies to join our Application Platform Support (APS) team in the Boston Seaport District, MA. In this role, you will provide high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs for enterprise customers and the APS team while being is dedicated to resolving issues quickly and efficiently. You’ll work closely with customers, developers, architects, and operations teams to troubleshoot and solve complex and challenging technical issues. As an Enterprise Cloud Support Engineer, you will collaborate with engineering teams and work alongside some of the brightest developers in the open source community and also partner with key strategic cloud partners to jointly solve multi-vendor customer issues.
The following are considered a plus:
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