• Content Marketing Manager

    Location US-MA-Westford
    Posting date 2 weeks ago(11/5/2018 10:46 AM)
    Job ID
    Product Documentation, Product Management, Product Marketing
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Developer team is looking for a Content Marketing Manager to join us in Westford, MA. In this role, you will coordinate our content efforts across our website, blog, third-party sites, and internal workgroups. You’ll work with the developer evangelists, product managers, and the Web Strategy team to develop and manage our content plan. You'll be responsible for securing external and internal associates to create content and you'll oversee and manage implementation, budget, and reporting. As a Content Marketing Manager, you will also work with marketing program management to help define and deliver copy and content for campaigns, websites, and other marketing activities. This is an individual contributor role, however, you will be responsible for managing a team of contractors and promoting coordination and implementation across a collaborative, matrixed organization.

    Primary job responsibilities

    • Develop and implement content strategy aligned with short-term and long-term marketing targets
    • Work with a cross-organizational team to develop against a master content calendar for the Developer team
    • Serve as an editor, providing overall guidance and feedback on content created across the organization, ensuring that we exceed brand and voice expectations; proofread and check accuracy of articles and improve stories of pieces of interest for appeal
    • Contribute as a writer, creating new appealing content
    • Review existing content and determine what is viable and what needs to be archived; manage content aging process across all content outlets
    • Work with a web strategist, developing a comprehensive cross-linking strategy with all applicable Red Hat sites to deliver content at the point of need for developers
    • Manage the Red Hat Developer blog; integrate the blog into the content program and lead proactive versus reactive blog submissions
    • Develop an external content contributor program
    • Contribute to the overarching Red Hat modular content project
    • Collaborate with marketing and design teams to plan and develop site content, style, and layout
    • Optimize content according to modern SEO standards
    • Use content management systems to analyze website traffic and user engagement metrics
    • Ensure compliance with law (e.g., copyright and data protection)

    Required skills

    • 7+ years of demonstrated work experience as a content manager, writer, or editor
    • Practical experience with Google Docs, WordPress, and Microsoft Office; Drupal content management system (CMS) experience is a plus
    • Basic familiarity with Marketing Automation Systems like Eloqua or similar
    • Basic technical knowledge of HTML and web publishing
    • Knowledge of SEO and web traffic metrics
    • Familiarity with social media
    • Excellent writing skills in English
    • Attention to detail
    • Good organizational and time management skills
    • Bachelor's degree in journalism, marketing, or a relevant field

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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