• Senior Business Analyst, Order to Cash

    Location US-NC-Raleigh
    Posting date 2 months ago(9/10/2018 3:32 AM)
    Job ID
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Red Hat’s Global Accounting team is looking for a flexible Senior Business Analyst to join us in Raleigh, NC. In this role, you will serves as a trusted advisor to the order-to-cash global process owner, process analysts, and global accounting business leaders. You’ll provide data-driven insights that guide actions, prioritization, and decisions to optimize business outcomes and streamline operations. You’ll need to demonstrate finesse in partnering cross-functionally and globally, especially with the Information Technology (IT) team, to secure desired outcomes. As a Senior Business Analyst, you’ll need to be highly analytical, results-driven, and motivated and enjoy staying up to date on emerging technological capabilities, particularly in automation, and how they can be applied.

    Primary job responsibilities

    • Diagnose, streamline, design, develop, and maintain documentation for key performance indicators, metrics, reports, scorecards, and dashboards; appropriately automate delivery
    • Provide data-driven insights and recommendations to the global process team and business leaders
    • Enable effective business reviews and ongoing diagnosis at all levels through visually consumable, real-time analytics
    • Govern and ensure data quality
    • Identify and understand the interaction between data and operational processes  to provide insights for improvements and solutions to complex problems
    • Assess and prioritize customer needs and guide requirements in line with business strategy and goals
    • Regularly assess and appropriately adopt and develop proficiency in relevant new technologies and capabilities to meet emerging business needs
    • Apply robotic process automation, machine learning (ML), data mining, and statistical techniques and algorithms in creating new, scalable solutions for business problems through data analysis
    • Develop analytical and data tools that enable “self-service” for business users (e.g., for generating ad hoc reports)
    • Collaboratively manage through complexities across diverse functions and geographies
    • Ensure accurate and complete capture and translation of business needs into effective solutions
    • Support projects and ad hoc business needs

    Required skills

    • Bachelor’s degree with 10+ years of experience or master’s degree with 5+ years of experience in a relevant discipline
    • Fluency in lead-to-cash operations and solid cross-functional experience
    • Solid end-to-end systems thinker, planner, and integrator
    • Highly analytical problem-solver that can right-size effort to business need
    • Expertise in database management, extracting and handling large data sets from multiple sources, conducting analysis, and building user-friendly reports, scorecards, and dashboards
    • Proficiency in G Suite, Oracle, BusinessObjects (BOBJ), Salesforce.com (SFDC), data visualization tools (Tableau, SAS VA, or Qlik), and B2B and process automation technologies
    • Working knowledge of artificial intelligence (AI), ML, and robotic process automation
    • Solid programming and documentation skills
    • Excellent interpersonal, written and verbal communication, facilitation, and consulting skills
    • Ability to learn quickly and appropriately apply new technologies and skills
    • Ability to work under tight deadlines across global time zones and for extended hours during periods of high demand

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


    Interested in this job?

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed