• Senior Business Analyst, Order to Cash

    Location US-NC-Raleigh
    Posting date 3 days ago(1/14/2019 4:14 AM)
    Job ID
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    Red Hat’s Global Accounting team seeks a dynamic, adaptable Senior Business Analyst. In this role, you are a trusted advisor to the order-to-cash global process owner, process analysts and global accounting business leaders. You provide data-driven insights that guide actions, prioritization and decisions to optimize business outcomes and streamline operations. You have demonstrated finesse in partnering cross-functionally and globally, especially with the Information Technology (IT) team, to secure desired outcomes. You are a highly analytical, results-driven self-starter that enjoys staying up to date on emerging technologies and how they can be applied.

    Primary job responsibilities

    • Design and deliver reports, scorecards and dashboards; appropriately automate delivery and maintain design documentation.
    • Provide data-driven insights and recommendations to global process team and business leaders.
    • Identify and understand the interaction between data and operational processes to provide insights for improvements and solutions to complex problems.
    • Enable effective business reviews and ongoing diagnosis at all levels through visually consumable, real-time analytics.
    • Govern and ensure data quality.
    • Assess and prioritize customer needs and guide requirements in line with business strategy and goals.
    • Regularly assess and appropriately adopt and develop proficiency in relevant new technologies and capabilities to meet emerging business needs.
    • Collaboratively manage through complexities across diverse functions and geographies.
    • Ensure accurate and complete capture and translation of business needs into effective solutions.
    • Support projects and ad-hoc business needs.

    Highly desirable:

    • Apply robotic process automation, machine learning, data mining, and statistical techniques and algorithms in creating new, scalable solutions for business problems.
    • Develop analytical and data tools that enable “self-service” for business users

    Required skills

    • Bachelor’s degree with 10 years+ experience or master’s degree with 5 years+ experience in relevant discipline.
    • Solid understanding of lead-to-cash operations (emphasis on order-to-cash) with strong cross-functional experience.
    • Strong end-to-end systems thinker, planner and integrator.
    • Highly analytical problem-solver that can right-size effort to business need.
    • Fluency with database management, extracting and handling large data sets from multiple sources, conducting analysis, and building user-friendly reports, scorecards and dashboards.
    • Proficient in the following (or equivalent): google suite, Microsoft Excel, Oracle ERP, Business Objects, data visualization (Tableau, SAS VA, Qlik.)
    • Familiar with B2B/EDI technologies and Salesforce (SFDC) or equivalent
    • Familiar with process automation.
    • Excellent interpersonal, communication (verbal and written), facilitation and consulting skills.
    • Rapidly learns and appropriately applies new technologies and skills.
    • Ability to work within tight deadlines and flexibly across global time zones, with extended hours during high-demand periods.

    Highly Desirable

    • Familiar with artificial intelligence, machine learning and robotic process automation.

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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