• Associate Manager, Inside Sales

    Location US-NC-Durham
    Posting date 1 month ago(6/19/2018 2:31 AM)
    Job ID
    Corporate Marketing
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Digital Marketing team in the North America (NA) region is looking for an Associate Manager for the Inside Sales team to join us in Durham, NC. In this role, you will work as part of the Red Hat Market Development team, managing a team of market development representatives whose primary responsibilities will be prospecting and nurturing leads to uncover new business opportunities. You’ll provide guidance to your team while they carry out follow-up activities for inbound leads and conduct strategic outbound prospecting. As an Associate Manager, you will collaborate with the regional sales management team, the Market Development Content Creation team, and peer managers within the Market Development team.

    Primary job responsibilities

    • Recruit, hire, and train new hires who join the team; provide regular mentoring and coaching to grow and develop your team members
    • Work in collaboration with the Marketing and Sales teams to carry out strategic outbound prospecting sales campaigns
    • Ensure inbound marketing-generated leads are followed up on in a consistent, timely manner using available resources and tools
    • Monitor the team’s lead performance metrics and regularly provide ideas and solutions to help the associates close the gap
    • Foster a collaborative and encouraging team environment through regular team building and team bonding activities
    • Ensure that the team is continually trained on and aware of new product releases and updates
    • Ensure constant and transparent communication with the team on relevant information
    • Provide weekly and quarterly metrics to the Manager on opportunities uncovered, pipeline, etc.
    • Serve as an expert and mentor within the Market Development team
    • Maintain a level of industry knowledge on best practices and available tools to improve efficiency

    Required skills

    • 5+ years of experience with sales or lead generation with 2-3 years of that experience in a management role
    • Demonstrated record of success in a fast-moving technical and cross-functional environment
    • Excellent organizational, writing, and presentation skills
    • Proficient with Outreach or similar tools like Salesforce.com (SFDC), LinkedIn Navigator, or Discover.org
    • Ability to handle multiple tasks at once and meet deadlines
    • Great interpersonal and leadership skills; deep understanding of business drivers and key results
    • Ability to interact with all levels of the organization with diplomacy and tact
    • Demonstrated ability to work as part of a team with a high level of initiative and collaboration
    • Knowledgeable of Red Hat’s business model, offerings, and services

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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