• Cloud Specialist Solutions Architect

    Location US-CA-Sunnyvale
    Posting date 1 month ago(6/18/2018 9:40 AM)
    Job ID
    Solution Architecture
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.


    Job summary

    The Red Hat Northwest Strategic Sales team is looking for a Cloud Specialist Solutions Architect with expertise in Enterprise Data Center and Cloud environments to join us in Sunnyvale, CA. In this role, you will support our sales efforts in the commercial sales community. Our team of solutions architects is responsible for creating solutions and presenting compelling recommendations to Red Hat customers. You'll help our customers invest wisely in IT infrastructure, virtualization, and cloud solutions that give them maximum flexibility for today and into the future, allowing them to run faster and more efficiently. This will require you to have a balance of serious technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and create business solutions at the enterprise level. We'll also need you to have excellent communication and people skills, because you'll be a crucial part of the first in-depth experience our customers have with Red Hat.

    Primary job responsibilities

    • Present Red Hat Cloud solution portfolio, cloud management, virtualization,  and digital transformation solutions
    • Prepare and present complete technical proposals to potential customers, addressing complex requirements, designing value-driven architectures, and explaining the application and ROI of those solutions
    • Support the Sales team by delivering compelling recommendations and solutions which directly result in the closing of sales
    • Ensure revenue quota, deployment, and service objectives are met while maintaining a high level of prospect and customer satisfaction
    • Assist in the development of sales strategies to help ensure Red Hat's objectives are met
    • Conduct live demonstrations of Red Hat Cloud solutions including Red Hat CloudForms, Red Hat Virtualization, Red Hat OpenStack, Ansible by Red Hat, and other as appropriate
    • Act as a technical point of contact for prospects, customers, and the Sales team
    • Provide follow-up support in disseminating technical information on specific applications
    • Research and write the responses to technical sections of requests for information (RFIs) and requests for proposals (RFPs)
    • Form relationships with customers’ technical staff to identify new opportunities
    • Lead the gathering of architecture, design, and presentation of solutions to meet the prospect's needs
    • Guide and support pre-sales pilots, demonstrations, proofs of concepts, evaluation, and benchmarks

    Required skills

    • Knowledge of enterprise IT environments, IT infrastructure solutions, cloud solutions, deploying, and running solutions in a cloud environment, and private, public, and hybrid clouds
    • 5+ years of experience with the following:
      • As a sales engineer or equivalent supporting enterprise accounts
      • Linux and Microsoft Windows in the areas of system administration, integration, or development
      • Working with virtualization technologies
    • Excellent communication and presentation skills with a track record of developing relationships at engineering, commercial, and executive levels
    • Ability to explain technical concepts to non-technical audiences
    • Understanding of enterprise virtualization, virtual desktop infrastructure (VDI), Linux, and VMware technologies
    • Familiarity with enterprise architecture components like UNIX, RDBMS, MOM, LDAP, clustering, etc.
    • Knowledge of networking and complex software integration
    • Ability to work in the field in remote offices, with excellent prioritization and time-management skills
    • Willingness to travel 50%-60%
    • Red Hat Certified Engineer (RHCE) certification or Microsoft Certified Solutions Expert (MCSE) certification a plus
    • CloudForms, Ansible, OpenStack, pre-sales or sales engineering experience is preferred

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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