• Senior Salesforce Administrator

    Location US-NC-Raleigh
    Posting date 1 month ago(1 month ago)
    Job ID
    Information Technology
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat IT team is looking for a Senior Salesforce Administrator with Apttus Expertise to join our Enterprise Sales and Services Automation team in Raleigh, NC. In this role, you’ll be responsible for supporting Sales, Marketing, and Legal on Apttus CPQ, CLM, X-Author deployment, configure and reconfigure Apttus solution to meet the changing business needs, and integrate it with other applications like Oracle ERP.

    Primary job responsibilities

    • Communicate and collaborate with external and internal customers to analyze information needs and functional requirements for delivering the following artifacts as needed: Functional requirements via Business Requirements Document, Use Case documentation, Interaction Designs, UAT testing scripts
    • Lead technical requirements gathering sessions
    • Successfully engage in multiple initiatives simultaneously
    • Work independently with users to define concepts and work under direction of a project manager
    • Guide and challenge the business on their assumptions for how they will successfully implement their processes in an automated way
    • Serve as the conduit between the sales community (internal and external customers) and the software development team through which requirements flow
    • Configure and reconfigure and Develop within Salesforce (SFDC) and the Apttus Platform to meet the requirements of the business stakeholders
    • Lead technical requirements gathering sessions

    Required skills

    • 2-4 years of Advanced SFDC Configuration and VisualForce Page development
    • Thorough understanding of SFDC governor limits and best practice guidelines
    • Completion of several Salesforce integration and extension projects in development and lead technical roles
    • Experience in designing and developing integrations from Salesforce.com to upstream and downstream applications using Force.com API
    • Good understanding of master data management in Force.com
    • Bachelor’s degree in business, computer science, MIS, or related field
    • Ability to build and update complex X-Author excel and word templates
    • Demonstrated track record with standard SDLC and Agile implementation techniques
    • Ability to work closely as a part of a team without customers and internal project managers, technical architects, business systems analysts, and other developers
    • Solid analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, customers, vendors, and subject matter experts
    • Expert knowledge in DocuSign and Apttus CPQ and CLM is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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