• Principal Product Manager - Technical

    Location US-CA-San Francisco
    Posting date 2 weeks ago(2 weeks ago)
    Job ID
    Product Management
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat OpenShift Product Management team is looking for a Principal Product Manager to work on our Kubernetes container platform solution in Raleigh, NC, Boston, MA or San Francisco, CA. In this role, you will be responsible for the OpenShift user interface, which is the focal point of the platform and a critical to the success, engagement, and happiness of our customers. You’ll work with our Engineering and product teams responsible for building and delivering platform features to market. You will be the advocate for OpenShift's user experience, responsible for matching up technical capabilities of containers and Kubernetes with the expectations and desires of our product design team. You will also be involved in the planning and implementation of product releases and new product launches, prioritizing and communicating product requirements to guide development, supporting the field organization in advanced sales opportunities, performing competitive reviews and analysis, and working with partners. You will actively contribute to the overall company strategy and work closely with engineering, marketing, support, sales, and field teams to ensure the success of our product offerings.

    Primary job responsibilities

    • Engage in brainstorming, design reviews, user testing and plan out phased releases with the product design team
    • Collect and document input from OpenShift users, customers, community members, and other stakeholders to understand customer needs, develop product strategy, and roadmap
    • Research competitive solutions, both commercial and do-it-yourself alternatives, documenting relative strengths and weaknesses, to develop competitive positioning and collect input for new releases
    • Prioritize and document product requirements, epics, and user stories for new releases
    • Lead major product enhancements by working cross-functionally with core teams across Red Hat Engineering and the upstream open source community
    • Work with OpenShift Engineering and the overall product team to manage product releases, updates, and bring new OpenShift solutions to market
    • Work with Sales teams to respond to customer inquiries, deliver customer presentations, demos, and support the overall sales process
    • Support sales and marketing activities including creating presentations, blogs, demos, and other technical product collateral
    • Review and provide feedback on product documentation

    Required skills

    • 5-10 years of enterprise software industry experience in product management, technical marketing, or a similar technical product or customer facing role
    • High level knowledge or experience with Linux containers technology like Kubernetes, Docker, and related
    • Experience with front-end web application technologies and how they interact with back-end APIs
    • Lead role in crafting a product's user interface over multiple versions
    • Excellent written, verbal, and interpersonal communication skills; great communication and collaborative skills
    • Bachelor's or graduate degree, preferably in computer science, engineering or related discipline
    • Willingness to travel up to 25%
    • Understanding of the APIs used to build the OpenShift user interface and ability to engage with open source communities that influence those APIs

    The following is a considered a plus:

    • Experience with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, Heroku or similar cloud, or application management solutions
    • Experience with open source technologies and business models
    • Prior experience with the Agile development process

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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