At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Content Services team is looking for a Senior Technical Writer to join our Middleware Product Documentation team. In this role, you will maintain your own source control repositories using Git and manage your own testing, building, and deployment software. You’ll work closely with Engineering, Support, and Quality Engineering (QE) teams to develop working code examples. You’ll contribute to both upstream documentation and software projects, guiding the direction and content of middleware documentation. You’ll participate in customer feedback programs to ensure customer relevancy of our content, while devoting time to research and understanding of the offering as well as related trends and topics in microservices. As a Senior Technical Writer at Red Hat, you will promote customer loyalty and success through content development and delivery. You’ll create and be responsible for the customer-focused documentation that accompanies Red Hat’s offerings, which will be made available online through Red Hat’s Customer Portal. You’ll work closely with developers, engineers, and other subject matter experts to create content that helps our customers successfully use our offerings and solutions. Successful applicants must reside in a state where Red Hat is registered to do business.
The following is considered a plus:
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