At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat DevOps Labs and Capital management team is looking for an Associate Manager to join us in Raleigh, NC. In this role, you’ll manage Raleigh and Westford based teams and daily operations. The Labs team provides Red Hat's engineering and customer engagement teams with Lab infrastructure support and services like rapid hardware deployments, lab services administration and customer bug reproducer administration. You should have customer service experience and a demonstrated track record of talent management and team success.The Labs team values transparent communication and excellent customer service above all else. Effective team management and the ability to understand and resolve customer challenges will define your success in this role. This position is ideal for you if you are interested in joining a results oriented team that sets high expectations for itself and is continuously seeking to improve.
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