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The Red Hat Customer Content Services team is looking for a Technical Writer to join our Red Hat OpenShift Product Documentation team in Westford, MA or Raleigh, NC. The position is for a technical writer, but you will work on far more than documentation. In this role, you will work on more than a product documentation. You’ll join a team that maintains their own source control repositories and manages their own testing, building, and deployment software. You’ll work closely with Engineering teams to develop working code examples and contribute to both upstream documentation and software projects. As a Technical Writer, you will participate in customer feedback programs to ensure customer relevancy of our content. We’ll need you to devote time to research to understand the product as well as related trends and topics in microservices. Your team creates and is responsible for the feature documentation, user guides, and premium content that accompany Red Hat offerings, which will be made available online through Red Hat's customer portal. You'll work closely with developers, engineers, and other subject matter experts to create content that helps our customers successfully use our offerings and solutions.
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