• Senior Facilitator - Sales Training

    Location US-NC-Raleigh
    Posting date 1 week ago(11/9/2018 3:18 AM)
    Job ID
    66309
    Category
    Consulting, Human Resources, Inside Sales
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Americas Facilitation Delivery team is looking for a Senior Facilitator to join us in Raleigh, NC. In this role, you will be responsible for the facilitation of our sales and leadership programs. You’ll help build regional and local capabilities with a focus on developing sustained behavior change that improves performance of Red Hat’s managers and associates.

    Primary job responsibilities

    • Deliver in-person and virtual instructor-led training offerings to diverse audiences including managers, account executives, inside sales representatives, solutions architects, and technical account managers
    • Facilitate learning via classroom instruction and virtual and blended learning; incorporate a variety of presentation methods and applications to accommodate adult learning styles
    • Train associates using both off-the-shelf and custom content
    • Manage classroom environment and adapt instructional style for different audiences
    • Make recommendations to managers regarding participants' overall learning experience, including follow-up study materials
    • Ensure that class content is delivered as designed and make specific recommendations to portfolio managers to improve the global content and design
    • Support team initiatives and identify ways to enhance learning effectiveness
    • Contribute to the overall success of the Red Hat University (RHU) team by identifying ways to continuously improve the learning process

    Required skills

    • 5+ years of IT or tech industry experience
    • Sales and sales management experience
    • Experience developing managerial leadership and coaching skills
    • Fluent language skills in English; excellent written and verbal communication skills
    • 3-5 years of experience in training; technical or sales training within a global IT or software company is a plus
    • Exceptional facilitation, presentation, and listening skills
    • Demonstrated initiative and positive attitude; team-oriented, motivated, and highly enthusiastic
    • Ability to manage changing priorities, meet deadlines, thrive in ambiguity, and adapt to a changing business environment
    • Familiarity with the sales strategy and objectives of Red Hat locally in the region and worldwide
    • Deep understanding of Red Hat’s solutions portfolio, sales messaging, and sales methodologies inside Red Hat, or the ability to rapidly develop this knowledge
    • Ability to communicate effectively at all levels across the organization
    • Ability to train leadership courses; willingness to travel up to 25%
    • Bachelor's degree in a relevant discipline like information and communication technologies (ICT), adult education, communications, or human resources; master's degree is a plus


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

     

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