• Social Media Specialist

    Location US-NC-Raleigh
    Posting date 1 month ago(11/13/2018 2:20 AM)
    Job ID
    Corporate Marketing
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Marketing team is looking for a Social Media Specialist to join our Corporate Communications team in Raleigh, NC. In this role, you will act as a coordinator assisting with activities, events, and programs across Red Hat’s Corporate Communications and broader Marketing Communications teams. We'll need you to be detail-oriented, with solid written and verbal communications skills, and be comfortable managing multiple tasks simultaneously while under deadline.

    Primary job responsibilities

    • Help to manage Red Hat’s corporate social media channels (LinkedIn, Facebook, Twitter, Instagram, YouTube, etc.); monitor social media conversations and activity; work with internal teams to field customer and support questions
    • Work closely with Red Hat’s corporate social media manager to amplify messages and build voices across Red Hat’s social media channels and build social media marketing education and enablement materials
    • Maintain and grow social media content repositories and image libraries; closely align with Red Hat’s Design and Content teams to deliver engaging creative
    • Support the overall Corporate Communications team and program, assisting with social media approach and content development
    • Activate Red Hat’s associates on social media across the globe by equipping them with shareable content, tips, and best practices
    • Partner with Red Hat’s Customer Reference team to create compelling and interesting social media stories with some of our leading customers
    • Contribute to Red Hat’s larger Corporate Marketing team in support of various initiatives
    • Draft social media copy and content; proofread and edit social media materials for consistent product messaging and writing style
    • Prepare measurement reports and social media dashboards for internal stakeholders
    • Media monitoring, coverage reporting, and analysis

    Required skills

    • 0-2 year(s) of experience in a related field
    • Excellent communication (verbal and writing) and research skills and intellectual curiosity
    • Familiarity with social media and digital communications and the role they play in guiding brand awareness, engagement, and traffic
    • Solid organizational, presentation and interpersonal skills, including the ability to juggle multiple assignments and meet deadlines; ability to prioritize and handle high-volume detail work
    • Motivated and a solid team player, enthusiastic, flexible, with the ability to work on your own
    • Ability to quickly build rapport and collaborate with various teams on a daily basis
    • Solid project management, reporting, and decision-making skills
    • Willingness to contribute as part of a small, fast-paced team
    • Active and highly responsive
    • Ability to pick up new tools and concepts quickly
    • Clear, concise, and engaging communication skills
    • Bachelor’s degree in communications, journalism, marketing, or a related field is preferred

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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