• Service Reliability Engineer, Operator Enablement

    Location US-Remote
    Posting date 3 weeks ago(11/15/2019 9:36 AM)
    Job ID
    Software Engineering
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Operator Enablement team is looking for a Service Reliability Engineer to join us. In this role, you will help our internal and external partners build Kubernetes Operators. You’ll work as part of a team of highly skilled, knowledgeable, and passionate engineers on an inspiring mission to bring the power of Kubernetes Operators to the masses. You will have plenty of opportunities to participate in multiple open source communities, working with innovative technologies and helping guide commercial outcomes for both Red Hat and our partners. You’ll work closely with independent software vendors (ISVs) and internal software teams to guide them along their journey towards a successful implementation of Kubernetes Operators. As a Service Reliability Engineer, you'll need to have a balance of software engineering and system administration experience. You should also be comfortable working with Kubernetes and enjoy working face to face with partners and customers. This role requires up to 60% of both domestic and international travel. Successful applicants must reside in a state where Red Hat is registered to do business. You can learn more about Kubernetes Operators on our website, CoreOS, GitHub, or OperatorHub.

    Primary job responsibilities

    • Work with ISVs to develop Kubernetes Operators
    • Partner with internal software teams to develop Kubernetes Operators
    • Provide feedback, suggestions, patches, and code contributions back to the Operator Framework project
    • Help review PR requests for OperatorHub.io
    • Conduct operator workshops, teaching others how to develop Kubernetes Operators
    • Cooperate with Red Hat's product teams and partners

    Required skills

    • Experience and comfort with the Kubernetes and containers technologies
    • Knowledge of the Golang programming language and experience with the Linux operating system
    • Familiarity with networking and storage
    • Experience with field engineering and consulting
    • Experience with cloud infrastructure and the Git control system
    • Enthusiastic about working face to face with partners and customers
    • Willingness to travel both domestically and internationally up to 60%

    The following are considered a plus:


    • Familiarity with the Kubernetes Operators and the Operator Framework project
    • Experience with the Red Hat Ansible Automation tool
    • Knowledge of Helm for Kubernetes
    • Experience with Java, Scala, Python, and JavaScript programming languages
    • Experience with course development and delivery
    • Ability and willingness to present to the public
    • Knowledge of other programming languages

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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