• Learning Architect

    Location US-NC-Raleigh
    Posting date 1 month ago(10/30/2019 4:18 AM)
    Job ID
    Human Resources
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat People (HR) team is looking for a Learning Solutions Architect to join us in Raleigh, NC. In this role, you will work with consultants, portfolio managers, implementation managers, and instructional designers on learning analysis, design, and delivery to create effective and innovative learning solutions and programs that support learning and development needs of our sales organization. In addition, you will ensure that the learning solutions follow instructional design methodology and accomplish the desired business outcomes.

    Primary job responsibilities

    • Prepare comprehensive learning solutions strategies and implementation plans to meet the identified business needs
    • Work with the portfolio managers and the instructional designers on designing and establishing new learning solutions
    • Enhance existing learning solutions and programs
    • Create learning programs that link organizational and learning needs to competencies, curriculum, and course objectives
    • Design complex learning solutions to address anticipated business needs and identified business challenges
    • Select the appropriate training solutions and delivery methods based on audience, capacity, budget, and learning needs
    • After pilot, collect course feedback by designing, conducting, and analyzing surveys, interviews, focus groups, and observation procedures to determine training effectiveness and course modification needs
    • Lead learning initiatives while collaborating as a team member and keeping the implementation manager apprised of the project status
    • Mentor instructional designers and facilitators by transferring skills to teammates, explaining how to use instructional design methodology, how to translate the subject matter into effective training, and providing management and leadership expertise
    • In partnership with the portfolio manager, determine if learning solutions should be created in-house or sourced from a vendor
    • Research and identify training solution vendors that meet the learning goals
    • Engage and partner with the HR team to ensure strategy and business alignment
    • Facilitate learning solution pilots
    • Coach and certify facilitators in instructor-led and virtual instructor-led delivery

    Required skills

    • 10+ years of related learning program design and development and program management experience
    • Recent experience creating and implementing sales development programs
    • Bachelor's degree or equivalent work experience
    • Deep knowledge of adult learning theory and the human performance improvement (HPI) model and how to apply these theories in the design of learning experiences
    • Excellent written and verbal communication skills
    • Ability to effectively facilitate instructor-led courses   
    • Ability to work on your own and with diverse teams
    • Ability to learn new tools and processes quickly with little guidance or support documentation
    • Ability to edit and perform quality assurance (QA) on your own work
    • Understanding of agile methodology and ability to handle multiple priorities in a very fluid working environment
    • High proficiency and productivity in G-Suite tools, including Google Docs, Sheets, Slides, etc.

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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