• Practice Lead - RHEL

    Location US-NC-Raleigh
    Posting date 3 weeks ago(11/13/2019 8:32 AM)
    Job ID
    PreSales, Solution Architecture, Systems Engineering
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Sales team is looking for a Red Hat Enterprise Linux (RHEL) Practice Lead to join our Emerging Technologies team in Raleigh, NC. In this role, you will work closely with the Red Hat’s North America (NA) commercial solutions architects, regional sales managers across NA, product owners, consulting practices leads, Global Support Services and Field Enablement teams, and other teams to achieve goals. You will be the central contact person to coordinate activities between these teams and solutions architects in the field. You'll also collect feedback on product and services issues encountered from those working daily with Red Hat Enterprise Linux (RHEL).

    Primary job responsibilities

    • Work with regional solutions architecture leadership, enablement teams, and sales management to set standards of solutions architecture product knowledge
    • Work with regional and emerging technologies sales and solutions architecture leadership to establish quarterly goals and plans to achieve management product subscription sales in North America (NA)
    • Collaborate with the enablement teams, product teams, and the services team to develop and carry out training programs, workshops, product presentations, and other sales-related materials
    • Actively participate in product development meetings and provide feedback to engineering, services, and product team leaders
    • Ensure that important product and services announcements are delivered to members of the sales and solutions architecture teams and collected field feedback is delivered back to other teams
    • Establish regular video conference meetings with regional Red Hat OpenShift solutions architects and other relevant members to ensure cross-regional collaboration and information sharing
    • Contribute to Red Hat OpenShift-related subject matter expert teams
    • Maintain an internal document library of content to provide a centralized hub for field resources, including links and link-backs to content of other teams
    • Help with organizing solutions architecture specific events

    Required skills

    • 2+ years of experience in a management role
    • 3+ years of experience with Linux or Unix operating systems in the areas of system administration, integration, or development
    • 3+ years of experience as a sales engineer, or equivalent, supporting enterprise accounts, or 5+ years of experience in operations roles like system architecture or senior system engineer
    • 3+ years of experience working with virtualization infrastructure, e.g. vSphere, Xen, KVM, Docker, PowerVM, or Microsoft Hyper-V; VMware Certified Professional (VCP) certification is a plus
    • Basic programming fundamentals; experience with Ruby,  Python, Java, PHP, Git, Bash, or Powershell is a plus
    • Excellent written and verbal communication skills; comfortable giving presentations and speaking in front of an audience
    • Demonstrated technical writing skills and experience with diagram tools like Dia, Vizio, or LucidCharts
    • Willingness to travel around 50%


    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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