• Account Solutions Architect

    Location US-NC-Remote
    Posting date 3 weeks ago(11/18/2019 11:26 AM)
    Job ID
    PreSales, Solution Architecture, Systems Engineering
    Remote base
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Sales team is looking for a Principal Solutions Architect to join us in the greater Atlanta, GA area. In this role, you will create possibilities, solve problems, and establish working relationships with our customers. You’ll help our customers invest in solutions from across the Red Hat portfolio that will give them a competitive advantage. As a Principal Solutions Architect, you'll support field sales account executives in managing large commercial accounts. You’ll apply your technical expertise, passion for open source, thorough understanding of business processes, and ability to identify and create business solutions across multiple technology platforms at the enterprise level. You’ll also need to have excellent communication and people skills because you'll be a crucial part of the relationship our customers have with Red Hat.

    Primary job responsibilities

    • Support the Sales team with recommendations for development and implementation of complex offerings and solutions to help them achieve sales quotas
    • Meet revenue goals and deployment and service objectives while sustaining good relationships with existing and prospective customers
    • Build, design, and present complex solutions to customers
    • Conduct technical demonstrations and workshops that showcase Red Hat’s solutions and identify the appropriate solutions to meet customer needs and architectures
    • Collaborate with Red Hat teams including the Product Engineering, Professional Services, Customer Support, and Sales teams to ensure excellent customer experience with our offerings and solutions
    • Serve as a trusted subject matter expert for the customers, gain the trust of IT professionals, and build long-lasting relationships within our key accounts
    • Demonstrate expertise by delivering whitepapers and conference speeches; share knowledge with your team members to allow them to learn from your work

    Required skills

    • 7+ years of experience working as a sales engineer, consultant, or solutions architect, or in another relevant role; experience with presales
    • Knowledge of UNIX or Linux systems, preferably in a Red Hat platform like Red Hat Enterprise Linux (RHEL), Red Hat Satellite, or other related technologies
    • Knowledge of Platform-as-a-Service (PaaS) and container technologies
    • Knowledge of open source cloud Infrastructure-as-a-Service (IaaS) solutions like Red Hat OpenStack Platform and KVM
    • Fluent written and verbal communication skills in English
    • Ability to interpret customer business and technical needs and explain technical concepts to non-technical audiences
    • Ability to quickly learn new technologies
    • Ability to present and have technical and business discussions with C-level executives
    • Willingness to travel up to 50%
    • Knowledge of modern software development tools and methodologies is a plus
    • Knowledge of technologies like clustering, directory services, and identity management is a plus

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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