At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Enterprise Cloud Technologies Support Engineering team is looking for an experienced Infrastructure-as-a-Service (IaaS) engineer to join us as a Technical Support Engineer for the Red Hat OpenStack Platform in Denver, CO. In this role, you will provide high-level technical support and sustaining engineering services to maximize uptime and reduce IT costs for enterprise customers, striving to resolve issues quickly and efficiently. You’ll work closely with customers, developers, architects, and operations teams to troubleshoot and solve complex and challenging technical issues. You'll collaborate with engineering teams and work alongside some of the brightest developers in the open source community. As a Technical Support Engineer, you will also partner with key strategic cloud partners to jointly solve multi-vendor customer issues. This is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leading provider of open source software. Work location for the role is semi-flexible. Red Hat has an office in Denver but well-qualified, home-based candidates in the Mountain and Pacific time zones will also be considered.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.