At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Customer Content Services (CCS) team is looking for a Technical Writer to work with our OpenShift Platform Documentation team, joining us in Raleigh, NC. In this role, you will join a team that promotes customer loyalty and success through content development and delivery. You'll create and be responsible for customer-facing technical documentation that accompanies Red Hat offerings, which will be made available online through the Red Hat Customer Portal. You will define the scope of, quality test, and deliver writing projects while maintaining a customer focus by participating in existing feedback programs and consistently developing your technical expertise. Drawing from your passion for both technology and the English language, you'll work closely with developers, engineers, field teams and support engineers, and other subject matter experts to create content that helps our customers understand our offerings and find the best solutions for their needs.
The following are considered a plus:
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