• Business Process Analyst

    Location US-NC-Raleigh
    Posting date 3 weeks ago(11/15/2019 10:43 AM)
    Job ID
  • Company description

    At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

    Job summary

    The Red Hat Global Transformation and Operations team is looking for a dynamic, adaptable Business Process Analyst to join us in Raleigh, NC. In this role, you will ensure that our record-to-report (R2R) process delivers expected business outcomes and customer value. You’ll need to have a deep passion for and experience continuously improving processes and enabling automation to meet growing business needs while optimizing productivity. As a Business Process Analyst, you will report directly to the R2R Global Process Owner (GPO).

    Primary job responsibilities

    • Develop, standardize, and optimize policies, processes, procedures, and business controls to deliver expected value
    • Proficiently diagnose and identify problems and needs; define and prioritize improvements and ensure alignment with process vision, strategy, and goals
    • Seek innovative solutions and opportunities to improve process performance and increase business value
    • Work cross-functionally with other groups to foresee potential accounting issues and recommend practical solutions associated with contemplated business transactions
    • Contribute to the development of a sustainable continuous process improvement framework to increase operational efficiency
    • Proactively communicate and overcome barriers to deliver expected outcomes
    • Create a seamless and positive customer experience; this will involve proactively seeking and acting on feedback from key stakeholders on the end-to-end process
    • Integrate R2R processes with upstream and downstream processes, optimizing end-to-end
    • Ensure compliance with relevant business policies and controls across R2R
    • Be professional and operate in the spirit of teamwork and trust; promote a responsive, supportive, and open environment

    Required skills

    • Experience with the application of business process management (BPM) methodologies, managing change and delivering positive measurable results
    • Knowledge of the ASC 606 accounting standard and demonstrated ability to apply theory in practice
    • Excellent speaking, writing, and presentation skills; solid proofreading skills to ensure that all materials are of high quality and accuracy
    • Ability to deconstruct processes, policies, and metrics to identify areas of opportunity, leading the development and implementation of new processes and policies that deliver systematic automation
    • Proven ability to quickly gain insight into business needs
    • Positive attitude and demonstrated professional integrity
    • Experience working with international teams and programs
    • Good understanding of program and change management
    • Solid interpersonal skills; proven record of collaborating with diverse teams
    • Passion for rapidly learning and applying new skills and technologies

    The following are considered a plus:


    • Certified Accountant (CA), Certified Public Accountant (CPA), or Certified Investment Management Analyst (CIMA) certification with 5+ years of experience
    • 3+ years of progressive experience; experience working in a Big 4 or national public accounting firm or combination of public accounting and industry experience are a big plus
    • Lean Six Sigma and Business Process Management (BPM) certifications 
    • Working knowledge of the Oracle ERP system

    Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

    Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.


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