The Red Hat Customer Experience and Engagement Engineering team is looking for a Software Engineer to join us to work on fundamental libraries and tools used to automate the resolution of customer support cases. In this role, you will join a team of software engineers who architect and implement data analysis frameworks that act upon system data to summarize the state of the system and possible issues. Additionally, you’ll work on large sets of Red Hat product data performing analysis of problems and supporting application of system analysis across a large number of systems. You will work to develop and integrate applications into full solutions for supporting stakeholders with diverse and complex needs, which will require you to be proactive, creative, self-motivated, and able to work in a fast-paced, distributed environment on an international team.
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
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