The Red Hat Customer Content Services team is looking for a Technical Writer to join our OpenShift team. In this role, you will be part of a team that promotes customer loyalty and success through content development and delivery. You will create and be responsible for customer-facing technical documentation that accompanies Red Hat offerings, which will be made available online through the Red Hat Customer Portal. You will define the scope of, quality test, and deliver writing projects while maintaining a customer focus by participating in existing feedback programs and consistently developing your technical expertise. Drawing from your passion for both technology and communication, you will work closely with developers, engineers, field teams and support engineers, and other subject matter experts to create and edit content that helps our customers understand our offerings and find the best solutions for their needs. Successful applicants must reside in a state where Red Hat is registered to do business.
The following are considered a plus:
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.