People Relations Specialist

The Red Hat People (HR) team is looking for a People Relations Specialist to join us in a hybrid (remote/in the office) or remote capacity in the U.S. In this role, you will help managers and associates navigate the complexities of workplace concerns, you will support performance management efforts, and you’ll contribute with both direct and strategic support of our people managers through performance management and workplace conflict resolution to cultivate an innovative, high-performing, and inclusive culture. To facilitate a positive experience for our associates and managers, you’ll need to have a solid foundation of best practices for resolving workplace concerns and conflicts and proven ability to lead or support sensitive workplace investigations. As a People Relations Specialist, you’ll need to demonstrate excellent leadership skills while providing feedback, coaching, and mentoring for all levels, functional areas, and geographic regions. Successful applicants must reside in a state where Red Hat is registered to do business.

• Guide alignment with Red Hat’s values through coaching and mentoring associates and managers in relation to performance, conduct, conflict resolution, and involuntary separations across all levels of the organization
• Work to mitigate associate conduct risks and improve managerial capability and organizational effectiveness through the adherence to employee relations (ER) policy, procedure, and practices
• Conduct investigations in sensitive ER matters, including conducting interviews and ensuring appropriate documentation and litigation support as necessary
• Consult with global risk consultants and the internal and external counsel to ensure consistent interpretation and application of policy and practice related to ER case handling for effective resolution of complex ER issues
• Proactively assess team, manager, and organizational development needs, make recommendations, and work with HR partners to help create training and enablement solutions
• Provide reporting for relevant stakeholders to identify trends 
• Participate and lead ad hoc projects as an internal subject matter expert  
• Successfully manage multiple stakeholders and priorities with an unpredictable workload
• Demonstrate sensitivity, professionalism, and discretion in all aspects of your responsibilities

• Bachelor’s degree or equivalent from an accredited educational institution
• 5+ years of ER experience in a fast-paced environment
• Demonstrated high level of professionalism, discretion, and confidentiality
• Excellent interpersonal skills; ability to build trust and inspire at all levels of the organization and despite cultural differences
• Solid writing skills with regard to investigations, documentation of investigations, and communication to all parties throughout the investigations process
• Critical thinking and problem-solving skills; attention to detail
• Results-focused with the ability to take initiative and be proactive
• Working knowledge of HR database systems and excellent computer and analytical skills
• Ability to adapt and thrive in a complex global organization with a fast-paced and team-oriented environment

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